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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathryn Martinelli

April 4, 2025

5  out of  5
rating by Kathryn Martinelli
"amazing experience"
We responded:
"Thank you Kathryn… I appreciate your 5 Star Review!! All my best, Rob"
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Mara Cobb

March 31, 2025

5  out of  5
rating by Mara Cobb
"Have had good experience here with Terry Morgan, very helpful :)"
We responded:
"Hi Mara, Terry is amazing and is dedicated to providing excellent customer service. So glad you had a great experience. Thank you for your 5 Star Review!! All my best, Rob"
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Nicholas Tran

March 28, 2025

5  out of  5
rating by Nicholas Tran
"Wanted to give a shout out to Mrs Monique Griffin for helping me getting my policy. She was a pleasure to work with and thank you for your patience working with me."
We responded:
"Mr Tran, Thank you very much for your 5 Star Review!! Monique does an amazing job taking care of our customers. We welcome you to our Rob Cutting State Farm Family and look forward to serving all your insurance needs. I am always available if you ever need me but I know my team will take very good care of you. Thank you again and all my best... Rob"
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Madison Ballou

February 27, 2025

5  out of  5
rating by Madison Ballou
"I was lucky enough to have Monique Griffin help me with setting up a life insurance policy, she made it very pain free and very straightforward. She was such a pleasure to work with and so helpful. There is no doubt that she has her clients best interest at heart! I would highly recommend her for any of your insurance needs! Monique made what could have been a very stressful event, smooth and easy going!"
We responded:
"Thank you so much for your wonderful 5 Star review! We're thrilled to hear that Monique was able to make the process of setting up your life insurance policy so smooth and enjoyable. Her dedication to her clients truly sets her apart, and we’re glad that you felt supported throughout the experience. Your recommendation means a lot to us, and we look forward to assisting you with any future insurance needs. Thanks again for choosing my office and State Farm. All my best, Rob"
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Rob Bergeron

February 17, 2025

5  out of  5
rating by Rob Bergeron
"Rob Cutting Insurance shows that “Like a good neighbor, State Farm is there” is not just a slogan. We moved to North Carolina to address very challenging family situations and were then impacted by multiple DMV and insurance issues. The Rob Cutting team has answered all of our coverage questions (lots of them) and completed all of our state and local requirements (also lots of them). We now have our entire suite of home and vehicle insurance coverage through this office. We give them our highest recommendation for new or current residents in the Cape Fear area."
We responded:
"Hi Rob, Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that our team was able to assist you during such a challenging time. It’s our mission to provide exceptional service and support, and we’re glad we could help you navigate your DMV and insurance needs. Your trust in us for your home and vehicle insurance means a lot, and we appreciate your high recommendation to others in the area. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. Welcome to North Carolina, and thank you for choosing Rob Cutting - State Farm! All my best, Rob"
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Slobodan Nikolich

February 8, 2025

5  out of  5
rating by Slobodan Nikolich
"Terry Morgan is the BEST! She quickly helped me with changing over and obtaing my auto and renters insurance upon calling Rob Cutting State Farm agency in less than 1 hour. This is the absolute best and most awesome service I have experienced with any insurance company ever. Kudos to Terry! Thank you so much, Cindi & Nick"
We responded:
"Cindi & Nick, Thank you so much for giving us your 5 Star Review. Glad we could help you with your Car and Renters Insurance and get it done so quickly. We look forward to growing our relationship with you both. Thank you again, Rob"
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Yuda Chen

October 29, 2024

5  out of  5
rating by Yuda Chen
"I had an excellent experience with Rob Cutting and the State Farm team! They handled my insurance needs professionally and efficiently, with quick responses to all my questions. Special thanks to Terry Morgan for providing clear explanations and ensuring my refund process went smoothly. I highly recommend them to anyone in need of reliable insurance services. Great customer service and trustworthy support!"
We responded:
"Hi Yuda, I would like to express my sincere gratitude for your 5-star review. It has been a privilege to manage your business insurance and, more recently, your personal insurance over the years. Your continued trust in our services is greatly appreciated, and we look forward to serving you for many more years to come. Thank you once again. Best regards, Rob"
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David Register

October 10, 2024

5  out of  5
rating by David Register
"Rob Cutting's office is amazing. I have been a customer for around 15 years!"
We responded:
"Hi David, Can you believe 15 years already... Thank you so much for your loyalty!! We love serving your insurance needs and will always deliver remarkable customer service. Thank you for your 5 Star Review!! All my best, Rob"
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Daniel Marvin

September 4, 2024

5  out of  5
rating by Daniel Marvin
"I was starting to feel a little jerked around by the claims process after someone backed into my vehicle, Terry went the extra mile for me amd made sure my claim was properly handled. Thank you Terry and thank you Rob."
We responded:
"Daniel, Thank you very much for your 5 Star rating of our Agency. We appreciate you!! Rob"
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Ralph Sierra

August 6, 2024

5  out of  5
rating by Ralph Sierra
"Monique Griffin at Rob Cutting, State Farm Insurance Agency, has been excellent to work with. She was attentive and flexible with my work schedule to accommodate me as I transitioned my insurance with State Farm. Monique is personable, and I appreciated the time taken to answer my calls when I had questions. She exemplifies customer service. Thank you, Monique, for making shopping for insurance products simple."
We responded:
"Dear Ralph, Thank you so much for taking the time to share your positive experience with Monique Griffin at our agency! We're thrilled to hear that she provided you with exceptional service and was able to accommodate your schedule during your transition to State Farm. Monique truly goes above and beyond for her clients, and your kind words affirm her dedication to excellent customer service. We appreciate your trust in us for your insurance needs and are here to assist you anytime you have questions. Thank you once again for your feedback, and we look forward to serving you in the future! Best regards, Rob"
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SeaSide Enterprise Inc.

July 11, 2024

5  out of  5
rating by SeaSide Enterprise Inc.
"Top notch service and their response time for your needs are incredible!"
We responded:
"Thank you John!! Your 5 Star Review means a lot to me and my team. I was happy to do business with you as well. You did a great job on my closet shelving and glass shower door. I look forward to growing our business relationship. All my best, Rob"
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Maria Sardo

July 9, 2024

5  out of  5
rating by Maria Sardo
"Excellent service from knowledgeable and friendly people. We’ve been using State Farm for decades -. First in New York and now in our new home state of North Carolina . The customer service is second to none Our new agents here in North Carolina have been efficient and kind . From Rob Cutting to Monique Griffen and everyone else that we’ve been in contact with. My daughter also uses State Farm and is a new resident to NC and her experience with was positive as well . We would recommend them to anyone who needs auto or home insurance!"
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Faith Vann

June 5, 2024

5  out of  5
rating by Faith Vann
"I can’t say enough great things about Rob and his team ! Everyone in the office is amazing and always willing to help! You have to feel like you can trust the ones who insure your home and vehicles and I’ve never doubted them!"
We responded:
"Hi Faith, This is a wonderful 5 Star Review and I appreciate you very kind words. We have enjoyed many years together and we look forward to serving you for many more. Best of luck to you and know we are always here when you need us. Thank you again, Rob"
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Sue West

May 30, 2024

5  out of  5
rating by Sue West
"Very happy with the service and staff at Rob Cutting State Farm. Monique was very knowledgeable with what we needed in our HOA community. Prices are reasonable too. Didn’t see Jake though"
We responded:
"Sue, Thank you so much for your 5 Star review. I love hearing from our customers and especially love hearing about the wonderful interactions with our team. Funny you noticed Jake was missing…. He got swiped from our entry area recently so please let me know if you see Jake hanging around Wilmington. Thank you, Rob"
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nancy meyer

May 29, 2024

5  out of  5
rating by nancy meyer
"I am new to the Rob Cutting Agency and spoke with Monique on the phone first time I called the office. I had a few agencies to pick from, but she went above and beyond to help me get home owners ins in time for settlement on my new home. So polite, sweet and efficient!! Every time I email or call, she responds promptly and helps me. She discussed the policy with knowledge and found me what I needed for my home. Highly recommend Monique and the Agency!!"
We responded:
"Hi Nancy, I am so happy to hear that you had a terrific experience working with Monique. She is first class and always goes above and beyond to build strong relationships. Thank you for choosing Rob Cutting State Farm and trusting us with your Homeowners Insurance. Don’t forget about our multi-line discount by adding your car insurance. We are here when you are ready! Thank you again for your kind words and your 5-star review! All my best, Rob."
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Mark Spencer Williams

April 24, 2024

5  out of  5
rating by Mark Spencer Williams
"Rob Cutting is an honest and detailed agent. I trust him and his staff is excellent"
We responded:
"Hi Mark, I was so happy to see your 5 Star review. Thank you!! You have been our customer for a long time with your Auto, Home and Business Insurance and I appreciate your loyalty and the opportunity to serve you and your family. Thank you!! Rob"
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lisa hall

March 25, 2024

5  out of  5
rating by lisa hall
"My financial advisor suggested I reach out to Rob Cutting's State Farm agency while researching our insurance policies. I dealt exclusively with Monique Griffin who was excellent in providing quotes, answering questions and ensuring we had the right coverage for our home, auto and umbrella policies. We switched to State Farm due to the outstanding customer care provided by Monique. She is an asset to the agency and we look forward to a long term insurance relationship with State Farm."
We responded:
"Hello Lisa, Your 5-star review is amazing! Thank you so much. You are right about Monique. She does a wonderful job working with our customers and explaining coverages. She is all about building relationships and helping find the right coverage that meets your needs. Thank you for trusting our office and State Farm with your Auto, Home, and Liability Umbrella Insurance. It's a great way to save on your premiums by adding multiple lines of insurance. We also look forward to a long-term relationship. Thank you and all my best, Rob"
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Miranda Griffin-Chipurura

February 29, 2024

5  out of  5
rating by Miranda Griffin-Chipurura
"We used Rob Cutting's Office, specifically representative Monique in obtaining our Car insurance. After using State Farm for property and rental insurance for a number of years, it only made sense to use State Farm for Car Insurance as well. My husband and I just got married and were getting bombarded with all of the newlywed expenses, but having Monique by our side to guide us when picking out car insurance was incredible. She truly listened to our concerns, took the time to address each one, and answered all of our endless questions. Becuase of this, we were able to rest easily knowing that we had someone looking out for our best interest and making sure we were taken care of. She even took the time to address all of the small details; something that I found that other car insurance companies did not do. If you are looking for someone to truly care about you, your home, and your safety, I would look no further- Monique is the person to do it!!"
We responded:
"Dear Miranda, Thank you for sharing your positive experience with us! We are thrilled to hear that Monique provided exceptional service in helping you bundle your car insurance with your renters insurance. It's wonderful to know that she actively listened to your concerns, addressed each one, and patiently answered all of your questions. Congratulations on your recent marriage! We understand that newlywed expenses can be overwhelming, but we are glad that Monique was there to guide you through the process and ensure you felt taken care of. Your kind words about her attention to detail mean a lot to us, as we constantly strive to provide the best service to our customers. We are truly fortunate to have Monique on our team! Thank you for choosing Rob Cutting State Farm and for your 5-star review. We greatly appreciate you and your business. Best regards, Rob"
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Linda Sellers

February 28, 2024

5  out of  5
rating by Linda Sellers
"Rob was recommended to me by a good friend and current client. I made contact with Rob, starting my business relationship with a new insurance agent. Meeting Terry, Rob’s right hand and detail person, made me feel I had definitely made a good decision for a long term insurance team to meet my property coverage needs with attention to client customer service. Thanks to a good friend and happy client, I look forward to working with the Rob Cutting Insurance Team."
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Mike Gow

February 21, 2024

5  out of  5
rating by Mike Gow
"I was referred to Rob Cutting from a highly satisfied customer. He was as good as promised. I primarily worked with his associate, Monique, who made sure I had just the coverage I needed, no upsells. Monique was incredibly responsive to any question and always in touch. Rob's agency is highly recommended."
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Vickie Martini

February 7, 2024

5  out of  5
rating by Vickie Martini
"Just a quick note of appreciation to Rob &Terry at their State Farm office in Wilmington, NC. They were great to work with and certainly would recommend them with all your auto insurance needs. I love their personal/local resident approach to what I needed. Thank You!"
We responded:
"Hi Vickie, Thank you for Trusting my office, Rob Cutting State Farm, with your Auto Insurance. Please let me know if I can help you with combining your home insurance for a multi-line discount. I greatly appreciate your 5 Star review and look forward to providing remarkable service. All my best!! Rob "
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Sandy Gladden

February 6, 2024

5  out of  5
rating by Sandy Gladden
"Rob, Shari, Gina and Terry and the rest of the staff are always so helpful and sincere. Truly a great feeling that my insurance needs are always taken care of with their personal touch. In my case Gina was truly wonderful when my daughter was purchasing her first home here in Wilmington. Gina went above and beyond assisting her with her Flood Insurance needs."
We responded:
"Sandy, What an amazing 5 Star review… Thank you so very much!! It has been our pleasure to insure your Auto and Homeowners for all these years. We will always be here for you and ready to help any way possible. All my best, Rob"
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Joe Walker

January 31, 2024

5  out of  5
rating by Joe Walker
"Just want to thank Monique for assisting me with my policy Monique was very patient and helpful. I have a busy schedule, but she took the time to assist me when I was available. Monique was very knowledgeable about the various policies and was able to assist me as I chose the the one that was most appropriate for me. She was awesome!!"
We responded:
"Joe, I can't thank you enough for your kind words about Monique and your 5 Star review. Thank you for trusting Rob Cutting State Farm with your life insurance needs. We appreciate you and your business. Thank you, Rob"
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Don Klamfoth

January 31, 2024

5  out of  5
rating by Don Klamfoth
"Very good agency, the team is quick to respond and got me the info I needed to adjust my policy on the fly. Every team member i have worked with has been responsive and helpful."
We responded:
"Hi Don, Thanks to you and Jenny for your auto and home and umbrella insurance business. We appreciate you and your 5 Star review. Rob"
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Carmela Cox

January 30, 2024

5  out of  5
rating by Carmela Cox
"I wanted to give a thanks and an appreciation to the agent name Monique. She has been very generous with explaining my options and update information pertaining to a policy for my son. She has been working closely with me and my son and I feel satisfied with the package I have chosen. Especially satisfied knowing that he has some security as he grow older. Carmela"